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Distance Sales Agreement

This Distance Sales Agreement ('Agreement') has been prepared in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

1. Parties

This Agreement has been concluded between the SELLER and the BUYER, whose information is provided below.

SELLER INFORMATION
Company: ufkas Teknoloji
Address: Üsküdar, Istanbul, Turkey
Phone: +90 (850) 305 17 92
Email: [email protected]
Website: www.ufkas.com

BUYER INFORMATION
Buyer information is as specified in the order/membership form.

2. Definitions

• Platform: The website at www.ufkas.com and all digital services provided by ufkas.

• Service: software licenses, subscription packages, and other digital products.

• Subscription: The right to access services purchased for a specific period (monthly or annually).

• User Panel: The web-based management interface where the BUYER manages services and configures settings.

3. Subject of the Agreement

The subject of this Agreement is the determination of the rights and obligations of the parties regarding the sale of the service ordered by the BUYER electronically through the SELLER's Platform, in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

4. Service Information and Pricing

The type, duration, features, and price of the purchased service are clearly stated on the order/payment page. All prices are in Turkish Lira (TRY) and include VAT. The SELLER reserves the right to change prices without prior notice; however, price changes do not apply after the order is confirmed.

5. Payment Terms

Payments are made through secure payment methods offered on the Platform (credit card, debit card, bank transfer/EFT). Payment transactions are securely processed through the iyzico payment infrastructure. For subscription services, automatic payment collection may be made at specified periods (monthly/annually).

6. Service Delivery

Digital services begin to be provided electronically immediately upon payment confirmation. A user account is created and Platform access information is sent to the BUYER's registered email address. Separate delivery terms are specified for products requiring physical delivery.

7. Right of Withdrawal

The BUYER has the right to withdraw within 14 (fourteen) days from the conclusion of the distance contract without giving any reason and without paying any penalty.

Important Exception: According to Article 15 (g) of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for services performed instantly in electronic environment or intangible goods delivered instantly to the consumer (software licenses, API access keys, digital subscriptions, etc.) if the performance of the service has been started with the prior consent of the BUYER. The BUYER is deemed to have accepted this situation by completing the payment transaction.

8. General Provisions

• The BUYER must be over 18 years old to use the Platform.

• The BUYER undertakes that the information provided during registration is accurate and up-to-date.

• All content, software, designs, and logos on the Platform are the intellectual property of the SELLER.

• The BUYER will use the service only for legal purposes and in accordance with the Terms of Use.

• The SELLER reserves the right to make changes to the Platform to improve service quality.

9. Limitation of Liability

The SELLER does not guarantee that the Platform will operate uninterruptedly and error-free. Service interruptions may occur due to technical maintenance, updates, or force majeure. The SELLER's liability is limited to the service fee paid by the BUYER.

10. Dispute Resolution

The laws of the Republic of Turkey apply to disputes arising from this Agreement. In case of disputes, Consumer Arbitration Committees and Consumer Courts are authorized. Current legal regulations apply for monetary limits.